Privacy Policy

1. Information you may submit

The main way we collect information on this website is through our quote request form. The form asks for the following:

• Your full name
• Your phone number
• Your email address
• The service you are interested in
• Any preferred date you choose to provide
• Details you choose to share about your space (for example, its size, layout, or condition)

You choose what to include. The "tell us about your space" field is free text, so please avoid sharing anything sensitive that is not needed for a cleaning estimate.

If you contact us by phone or email instead, we will receive whatever information you provide in that conversation.

2. How we use your information

We use the information you submit to:

• Respond to your inquiry and get back to you with a personalized quote
• Understand the space and service you need so we can prepare an estimate
• Arrange scheduling and communicate with you about your request
• Keep records of the services we provide

We do not use your quote request details for unrelated marketing, and we do not add you to a mailing list based on submitting the form.

3. How your information is stored and protected

Quote requests submitted through this website are delivered to us by email and stored in the form system that powers the contact form, so we can review and respond to your request. Access is limited to the people at GinLau Services LLC who need it to prepare your estimate and arrange your service.

We take reasonable measures to keep your information secure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot promise absolute security. You should avoid sending sensitive information — such as payment card numbers or government ID numbers — through the form or by email.

4. Sharing of information

We do not sell your personal information. We do not share it for advertising or marketing purposes.

We may share information where it is necessary to run our business or comply with the law. This can include:

• Service providers who help us operate this website and deliver form submissions and email (they handle the data only on our behalf)
• Where we are required to do so by law, regulation, or valid legal process
• Where necessary to protect the rights, safety, or property of GinLau Services LLC, our customers, or others

5. Cookies and website analytics

This website may use basic cookies or similar technologies to help the site function, to protect the quote form from spam and automated submissions, and to understand general, aggregated visitor activity. These do not give us your name or contact details.

The quote form is protected by a security check (CAPTCHA) provided by a third party, which helps prevent automated abuse of the form.

6. Your choices and contacting us

You are not required to submit the quote form. If you would prefer, you can contact us directly by phone or email instead.

If you would like to ask what information we hold about you, request a correction, or ask us to delete your information, please contact us and we will do our best to help:

GinLau Services LLC serves Hudson County and nearby New Jersey communities.

7. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the "Last updated" date at the top of this page.